SHAKAK TRADING LLC is committed to providing high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, please review our return policy below:
Eligibility for Returns
– Returns must be requested within 7 days of delivery.
– Products must be unused, unopened, and in original packaging.
– Proof of purchase (receipt or invoice) is required.
Non-Returnable Items
– Customized or personalized items
– Clearance or sale items
– Items marked as “non-returnable” at the time of purchase
Return Process
- Contact our customer service at [email/phone] to request a return.
- Once approved, you’ll receive return instructions and address.
- Return shipping cost is the responsibility of the customer unless the item was defective or sent in error.
Refunds
– Refunds will be issued to the original payment method within 7–10 business days after receiving the returned item.
– In case of defective or damaged items, full refund or replacement will be provided.